• Forgot login details. What to do?
    If you have forgotten your login details, please email us at [email protected] and we'll be happy to assist.

  • Is my information safe? Who can see my info?
    The information on the site is shown to shadchanim only, who then send only the appropriate matches to the member. If you choose your profile can be made only available to your personal shadchans and no one else.

  • Can I opt out anytime?
    Members can change their dating status at any time, cancel their gold membership so that it does not renew, and also request removal of their profile so that it is no longer accessible.

  • Can't Log On/Already completed first sign up page :
    In order to log onto the site for the first time, you need to input the password that was sent to you in your Email confirmation. (This Email is to verify your Email address and login information.)

    Click here to retrieve your password. If you don't remember the email address you used or your username or need additional help, please email [email protected]

  • Never Got Confirmation E-Mail:
    An Email confirmation is automatically sent to your Email address as soon as you complete the initial sign-up page. Your e-mail service may have placed your Email confirmation into a junk mail or spam folder. If you cannot find your Email confirmation then please look in the junk mail/ spam folder, and make sure to indicate to your e-mail service provider that future e-mails from [email protected] and [email protected] are not junk mail. If you cannot find the e-mail in your folder, please contact us at [email protected] or call our office.